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Module 2: Generic Types of Business Processes and IT Systems

Open Posted By: highheaven1 Date: 23/10/2020 Graduate Case Study Writing

Help completing case and slp assignment

Category: Arts & Education Subjects: Education Deadline: 12 Hours Budget: $120 - $180 Pages: 2-3 Pages (Short Assignment)

Attachment 1

Module 2 - Case

Generic Types of Business Processes and IT Systems

Assignment Overview

This Case Assignment focuses on understanding different levels of an organization and different classes of process. The discussion is one from a scholarly perspective, not from any given organization.

Case Assignment

Paste these instructions on the cover page of your case paper, using a small font.

After reviewing the required reading for this module (and if you have time, the optional reading) write a 5-page paper addressing the following questions/topics:

  1. What are at least three levels of an organization, regardless of structure?
  2. Compare and contrast, according to Davenport (1993) and Dickenson (2003), the generic levels or types of processes (tasks or routines) within an organization.
  3. According to Davenport and Short (1990), what types of organizational processes work within and across organizational boundaries?
  4. According to Van de Ven and Delbecq (1974), what are the two dimensions that a process (task) may demonstrate?
  5. According to Wijnberg, N.M., Van Den Ende, J., De Wit, O. (2002), what types of decisions are made at the three different levels of the organizations and how does IT enable these decisions (please use figure 1 in this document as a reference for discussion)?
  6. Articulate the importance of the five basic components of a business process (IDEF0) according to business process engineers (why are these needed?); present and defend your opinion on what would happen if anyone is removed.

Assignment Expectations

Submit a 5-page paper (excluding cover sheet and references, figures, sections with bullets, and tables) double spaced, no extra spaces, and 1-inch margins, that answers the questions using all of the required reading, and if possible the optional reading, and 1 to 3 outside references.

The paper will have a proper main heading stating the name of the class, module number, and title of the paper. The paper will also have an introduction that states the purpose of the paper and what will be answered, as well as section headings that guide the reader throughout the evolution of the discussion.

Quotations should only be used for definitions so that the student can demonstrate the ability to synthesize and articulate knowledge from the required readings.

All assertions and key discussion points are properly cited using APA format. In other words, any sentence or paragraph that contains material derived or synthesized from the background reading or other sources will be cited. References are in APA format. All references are cited at least once.

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Attachment 2

Module 2 - Home

Generic Types of Business Processes and IT Systems

Modular Learning Outcomes

Upon successful completion of this module, the student will be able to satisfy the following outcomes:

  • Case
    • Demonstrate the ability to analyze or evaluate differences between at least three levels of an organization, regardless of structure.
    • Critique, assess, or make recommendations to processes operating at three levels of an organization.
    • Distinguish the differences between the types of information technology systems operating at the three levels of an organization.
    • Distinguish and contrast differences between at least two components for process complexity.
    • Be able to analyze and apply the five basic components of a business process according to business process engineers.
  • SLP
    • Analyze an identifiable research problem within the context of a selected organization.
    • Develop a series of proposed research questions designed to address the identified research problem within the selected organization within the DSP process.
  • Discussion
    • Take a stance and defend why a process is not a process without the five components (input, resources, constraints, activities, and output).

Module Overview

 Business processes exist at every level of the organization and across the same level of organizations. Processes may be simple (ie. the repeat themselves easily) or complex (they are different every time). IT systems operating at different levels of the organization have different purposes. A process has 5 components, the input or start, the resources used to accomplish it, the constraints that guide it, the activities or task, and the outputs. A high level process may have several sub-processes. We continue the journey of understanding processes reviewing what a few researchers or authors have said about levels or organizations, levels of processes and their associated IT systems, process complexity, and components of a process. You should be able to articulate that a process is not a process without these 5 components and the same components exist in processes at all levels of the organization and in all organizations.

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Attachment 3

Module 2 - Outcomes

Generic Types of Business Processes and IT Systems

  • Module
    • Demonstrate the ability to analyze or evaluate differences between at least 3 levels of an organization regardless of structure.
    • Be able to analyze and apply the five basic components of a business process according to business process engineers.
    • Analyze an identifiable research problem within the context of a selected organization.
    • Develop a series of proposed research questions designed to address the identified research problem within the selected organization within the DSP process.
  • Case
    • Demonstrate the ability to analyze or evaluate differences between at least three levels of an organization, regardless of structure.
    • Critique, assess, or make recommendations to processes operating at three levels of an organization.
    • Distinguish the differences between the types of information technology systems operating at the three levels of an organization.
    • Distinguish and contrast differences between at least two components for process complexity.
    • Be able to analyze and apply the five basic components of a business process according to business process engineers.
  • SLP
    • Analyze an identifiable research problem within the context of a selected organization.
    • Develop a series of proposed research questions designed to address the identified research problem within the selected organization within the DSP process.
  • Discussion
    • Take a stance and defend why a process is not a process without the five components (input, resources, constraints, activities, and output).
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Attachment 4

Module 2 - SLP

Generic Types of Business Processes and IT Systems

Submit at least a three page assignment that contains the following information as you articulate your DSP research problem and initial supporting literature that highlights the researched selected operational problem within the proposed DSP topic:

  • Develop a draft of the research problem / topic within the first two paragraphs of the assignment.
  • Articulate what academic and practitioner based literature supports the proposed research problem and how it relates to a possible selected organization and or industry.
  • Elaborate what historical or current events / trends within the selected industry support the discovery and investigation of the selected research problem draft.

SLP Assignment Expectations

Submit a 3-page paper (excluding cover sheet and references, figures, sections with bullets, and tables unless the tables are specified in the instructions) double spaced, no extra spaces, and 1-inch margins, that answers the questions using most of the required reading and if possible the optional reading and one outside reference.

The paper will have a proper main heading stating the name of the class, module number, and title of the paper. The paper will also have an introduction that states the purpose of the paper and what will be answered, as well as section headings that guide the reader throughout the evolution of the discussion.

Quotations should be used only for definitions so that the student can demonstrate the ability to synthesize and articulate knowledge from the required reading.

All assertions and key discussion points are properly cited using APA format. In other words, any sentence or paragraph that contains material derived or synthesized from the background reading or other sources will be cited. References are in APA format. All references are cited at least once.

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Attachment 5

Module 2 - Background

Generic Types of Business Processes and IT Systems

A few of the required readings for the Module 2 Case should have been read for the Module 1 Case; these are highlighted with an “*”. Please skim through those again.

Required Reading

  1. Figures for Organizational Levels. Analyze the figures found at the following link. Use the information garnered in your write-up. https://www.google.de/search?tbm=isch&q=organizational+levels&hl=en&authuser=0#hl=en&authuser=0&tbm=isch&q=organizational+levels&chips=q:organizational%20levels,g_6:3%20level
  2. *Davenport, T. H. (1993). Process Innovation, Harvard Business School Press, Boston. Specifically, review the process type figure 1-1 on page 8. Retrieved July 15, 2017 from: https://books.google.de/books?id=kLlIOMGaKnsC&printsec=frontcover&source=gbs_ge_summary_r&cad=0#v=onepage&q&f=false
  3. *Dickson, P. (2003). The pigeon breeders' cup: a selection on selection theory of economic evolution. Journal of Evolutionary Economics, 13(3), 259-280. Specifically, read the section titled “Vertical and horizontal organization of systems of processes," pages 264 through 268, and figures 3a-e. You are NOT required to read the rest of the paper. You may want to keep this file for future reference.
  4. Wijnberg, N.M., Van Den Ende, J., De Wit, O. (2002). Decision making at different levels of the organization and the impact of new information technology. Group and organization management, 27(3). Pages 408-429. Read from the section labeled “Origins” on page 409 through page 415. Pay attention to the figures in between.
  5. Davenport and Short. (1990). The New Industrial Engineering. Specifically, read the section starting on page 18 titled “Defining Process Entities.” You do not need to read other sections. You may want to keep this file for future reference.
  6. Van de Ven, A. H., & Delbecq, A. L. (1974). A Task Contingent Model of Work-Unit Structure. Administrative Science Quarterly, 19(2), 183-197. Specifically, read all the material starting on page 183 and ending on the middle of 185. You do not need to read other sections.
  7. Kim, S. & Jang, K. (2002). Designing performance analysis and IDEF0 for enterprise modelling in BPR. International Journal of Production Economics, 2002, Volume 76, Issue 2. Specifically, read section 2.2. You do not need to read other sections.
  8. Mackenzie, K. D. (2000). Processes and Their Frameworks. Management Science, 46(1), 110–125. Specifically, read section starting with the label “Processes," starting on page 112 and ending on page 113.
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Attachment 6

 
DOC650 Technology and Business Process Improvement (FAL2020-2) - Module 2: Generic Types of Business Processes and IT Systems

1. Home

2. Background

3. Case

4. SLP

5. Learning Outcomes